Cannot open file … HerdeW.fbk Native error: 00033

This post is also available on: German

Cannot open file C:\USERS\[…] \AppData\Local\Temp\HerdeW.fbk Native error: 00033. File processing error, possibly disk is full.

Cause of error and solution

On the PC, the security features are set so that the active user needs “write or administration rights”.

  1. To do this, click on the icon of HERDEplus on the right and call up the settings.
  2. Switch to the Compatibility tab and check Run program as administrator.
    • If more than 1 user is using the program, click the Change settings for all users button beforehand
    • an administrator login may be required

Alternative solution

Delete the contents of the Recycle Bin and/or perform a disk cleanup. If the error still appears contact the support or delete the contents of the temporary folder.

Open Organization > Settings > Service and click at Temporary files directory

It opens the Windows File Explorer in this path. Make sure you are in the “TEMP” folder C:\USERS\[...]\AppData\Local\Temp\

Mark all files with CTRL-A and delete them. This is at your own risk!