{"id":16101,"date":"2020-12-30T13:59:22","date_gmt":"2020-12-30T12:59:22","guid":{"rendered":"https:\/\/support.dsp-agrosoft.de\/kb\/artikel\/organization\/start-online-update\/"},"modified":"2021-04-09T15:24:54","modified_gmt":"2021-04-09T13:24:54","slug":"start-online-update","status":"publish","type":"kb","link":"https:\/\/support.dsp-agrosoft.de\/en\/kb\/article\/organization\/start-online-update\/","title":{"rendered":"Start online update"},"content":{"rendered":"\n<div class=\"wp-block-group has-dsp-light-gray-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">To perform a manual online update, open <img decoding=\"async\" class=\"wp-image-996\" style=\"width: 26px;\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/03\/Organisation.svg\" alt=\"\"\/> <em>organization<\/em> &gt; <img decoding=\"async\" class=\"wp-image-993\" style=\"width: 22px;\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/03\/Online_Update.svg\" alt=\"\"\/> <em>Online Update<\/em> menu.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"alignleft size-large\"><img decoding=\"async\" width=\"448\" height=\"251\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/05\/image.png\" alt=\"\" class=\"wp-image-2026\" srcset=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/05\/image.png 448w, https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/05\/image-300x168.png 300w\" sizes=\"(max-width: 448px) 100vw, 448px\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-light-green-cyan-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Direct connection to the Internet &#8211; default<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-pale-cyan-blue-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">To configure the proxy, ask your system or network administrator<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-background has-dsp-light-gray-background-color wp-block-paragraph\">HTTP proxy<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-background has-dsp-light-gray-background-color wp-block-paragraph\">Port<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group has-dsp-light-gray-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Clicking <em>Next &gt;<\/em> opens the following window<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"448\" height=\"250\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2021\/01\/image-8.png\" alt=\"\" class=\"wp-image-17230\" srcset=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2021\/01\/image-8.png 448w, https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2021\/01\/image-8-300x167.png 300w\" sizes=\"(max-width: 448px) 100vw, 448px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Program version &#8230; | this is compared with the currently used version<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">from &#8230; | For each version of the program there is a <a href=\"https:\/\/support.dsp-agrosoft.de\/en\/kb\/article\/new-in-update\/\">description<\/a> of what has been introduced or corrected in this update<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Size &#8230; | The size of the download<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Result | <\/p>\n\n\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#ffffff\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\"><li>no update possible |<ul><li>there is no new update yet | as a rule, between 6-8 weeks an update provided<\/li><li>Check <a href=\"https:\/\/support.dsp-agrosoft.de\/en\/kb\/article\/new-in-update\/\">here<\/a> whether the date what is displayed <strong><em>at the &#8230;<\/em><\/strong> matches the current update description<ul><li>if there is a more recent update the license used is not released for the update<\/li><\/ul><\/li><\/ul><\/li><li>Update available | Installation has not yet been performed<\/li><\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Perform update | in exceptional cases and only available with the same program version<\/p>\n<\/div><\/div>\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n<div class=\"wp-block-group has-dsp-light-gray-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Depending on the setting under <img decoding=\"async\" class=\"wp-image-996\" style=\"width: 26px;\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/03\/Organisation.svg\" alt=\"\"\/> <em>organization<\/em> &gt; <img decoding=\"async\" class=\"wp-image-939\" style=\"width: 26px;\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/03\/Einstellungen-3.svg\" alt=\"\"\/> <em>settings<\/em> &gt; <em>service<\/em>, HERDEplus checks for an available update itself.<\/p>\n<\/div><\/div>\n\n<div class=\"wp-block-group has-dsp-light-gray-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"295\" height=\"39\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/05\/image-2.png\" alt=\"\" class=\"wp-image-2028\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>no | Update check off<\/li><li>check | at intervals of 7 &#8211; 13 days is checked for an update<\/li><li>Check at each start | this setting is only intended for customers participating in the HERDEplus Beta Test.<\/li><\/ul>\n<\/div><\/div>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<div class=\"wp-block-group has-dsp-light-gray-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Questions:<\/h2>\n\n\n\n<div class=\"wp-block-group has-pale-cyan-blue-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" class=\"wp-image-11447\" style=\"width: 50px;\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/11\/Frage.svg\" alt=\"\"\/>Why do I stop receiving automatic updates?<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-light-green-cyan-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-right wp-block-paragraph\"><img decoding=\"async\" class=\"wp-image-11442\" style=\"width: 50px;\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/11\/Antwort.svg\" alt=\"\"\/> Is the software service contract active?<br\/>Is the license up-to-date? see <em><img decoding=\"async\" class=\"wp-image-996\" style=\"width: 26px;\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/03\/Organisation.svg\" alt=\"\"\/> organization to read &gt; <img decoding=\"async\" class=\"wp-image-974\" style=\"width: 26px;\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/03\/Lizensierung.svg\" alt=\"\"\/> <a href=\"https:\/\/support.dsp-agrosoft.de\/en\/kb\/article\/organization\/import-new-license\/\">new license<\/a><\/em><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-light-green-cyan-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-right wp-block-paragraph\"><img decoding=\"async\" class=\"wp-image-11442\" style=\"width: 50px;\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/11\/Antwort.svg\" alt=\"\"\/> Is background checking turned on for Update?<br\/>On the network, not every client may be authorized to check for a new update.<br\/>The firewall, proxy settings, and rights management can also be the reason for this.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-light-green-cyan-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-right wp-block-paragraph\"><img decoding=\"async\" class=\"wp-image-11442\" style=\"width: 50px;\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/11\/Antwort.svg\" alt=\"\"\/> Is manual retrieval possible?<br\/>If so, check the settings for the update check under <img decoding=\"async\" class=\"wp-image-996\" style=\"width: 26px;\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/03\/Organisation.svg\" alt=\"\"\/> <em>Organization &gt;<\/em> <img decoding=\"async\" class=\"wp-image-939\" style=\"width: 26px;\" src=\"https:\/\/support.dsp-agrosoft.de\/wp-content\/uploads\/2020\/03\/Einstellungen-3.svg\" alt=\"\"\/> <em>Settings &gt; <a href=\"https:\/\/support.dsp-agrosoft.de\/en\/kb\/article\/settings\/service\/\">Service<\/a><\/em><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"parent":5193,"menu_order":10,"template":"","kb_category":[62],"class_list":["post post-type-kb post-view- post-scope-","status-publish","kb_category-herdeplus-en","clear"],"acf":[],"_links":{"self":[{"href":"https:\/\/support.dsp-agrosoft.de\/en\/wp-json\/wp\/v2\/kb\/16101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.dsp-agrosoft.de\/en\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/support.dsp-agrosoft.de\/en\/wp-json\/wp\/v2\/types\/kb"}],"version-history":[{"count":5,"href":"https:\/\/support.dsp-agrosoft.de\/en\/wp-json\/wp\/v2\/kb\/16101\/revisions"}],"predecessor-version":[{"id":20440,"href":"https:\/\/support.dsp-agrosoft.de\/en\/wp-json\/wp\/v2\/kb\/16101\/revisions\/20440"}],"up":[{"embeddable":true,"href":"https:\/\/support.dsp-agrosoft.de\/en\/wp-json\/wp\/v2\/kb\/5193"}],"wp:attachment":[{"href":"https:\/\/support.dsp-agrosoft.de\/en\/wp-json\/wp\/v2\/media?parent=16101"}],"wp:term":[{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/support.dsp-agrosoft.de\/en\/wp-json\/wp\/v2\/kb_category?post=16101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}